Refunds
Continua is pre-launch. This is our planned customer-facing refund policy; paid checkout stays closed until the payment provider and final consumer terms have been verified.
First purchase: 14 days
When paid sales open, you may request a refund of your original Continua one-time or annual purchase within 14 calendar days of that first charge. The request window runs from the payment date, not the date of installation or first use. We intend to honour eligible first-purchase requests under this policy even if you already downloaded the app.
This voluntary first-purchase policy does not promise an automatic refund of every later annual renewal or unused subscription period. Any statutory rights relating to withdrawal, non-delivery, faulty digital content, misdescription or billing errors remain unaffected, including where they extend beyond 14 days.
How to request one
Email getcontinua@gmail.com with the purchase email, order number if available, and purchase date. Do not send payment-card details, passwords, or license keys.
Refunds will be processed through Lemon Squeezy once its actual refund workflow is verified. Your bank or card provider may take additional time to display the refund.
Cancellation is separate
To stop a future annual renewal without requesting a refund, visit Manage subscription / Cancel renewal. Uninstalling or pausing Continua does not cancel billing.